The Softtree Support Plans
We are committed to providing reliable, flexible, and cost-effective support plans to keep your business running smoothly.
Talk (Phone Support)
Email
Remote Support
Safe & Secure Support
Choose the plan that matches what you need
Choose the right support plan for your business and get the help you need, when you need it.
Standard (BRONZE)
$299.99
Choose Plan
- One-time technical support session
- Issue diagnosis and root-cause identification
- Guided troubleshooting via phone or remote access
- Software-related issue resolution
- Best suited for customers needing immediate, short-term help
Elite (SILVER)
$499.99
Choose Plan
- Unlimited support for up to 8 devices
- Computer performance troubleshooting
- Printer and peripheral setup & support
- Home router and basic network configuration
- Software installation and compatibility support
- Designed for consistent, reliable technical assistance
Premium (GOLD)
$699.99
Choose Plan
- Unlimited support for up to 8 devices
- Computer performance troubleshooting
- Printer and peripheral setup & support
- Home router and basic network configuration
- Software installation and compatibility support
- Designed for consistent, reliable technical assistance
- Advanced diagnostics and system optimization
- Virus, malware, and spyware removal
- Operating system error resolution
- Software installation, updates, and personalization
- System cleanup to improve speed and stability
- Ideal for users who depend on technology daily
Super Premium (PLATINUM)
$899.99
Choose Plan
- Unlimited support for all devices and systems
- Computer performance troubleshooting
- Printer and peripheral setup & support
- Home router and basic network configuration
- Software installation and compatibility support
- Designed for consistent, reliable technical assistance
- Advanced diagnostics and system optimization
- Virus, malware, and spyware removal
- Operating system error resolution
- Software installation, updates, and personalization
- System cleanup to improve speed and stability
- Ideal for users who depend on technology daily
- Full OS installation, repair, and upgrade support
- Internet, Wi-Fi, and advanced network troubleshooting
- New device setup (PCs, laptops, tablets, streaming devices)
- Smart home support (cameras, doorbells, thermostats, routers)
- Secure data transfer and data recovery assistance
- Cybersecurity guidance and digital safety awareness
- Priority access to senior technical specialists
- White-glove technical support experience
Still Got Query?
If you need assistance, please chat with us
We are dedicated to 100% client satisfaction. We will do whatever it takes until you are completely satisfied with our services.